HELLO!

WHO WE ARE

Founded in 2018, Spa Tours Bulgaria exists to help more people around the world to improve their life and health through the healing powers of the Bulgarian mineral hot springs. Our company is proud to be fully licensed for tour operator. The  tour packages we offer are ideal for everyone looking to relax, improve his health and discover Bulgaria. We have had the pleasure of welcoming hundreds of happy travellers from different countries. We guarantee best in class accommodation, professional guides and licensed transportation companies. Our company operates within 22 cities across Bulgaria. We provide access to 100+ attractions to visit and 80+ unique activities run by locals.

By trusting us, you will receive high quality services, personal touch, lifetime experience and local expertise at the best value for money.We will be glad to be your host and welcome you to our beautiful country, which we are proud to call home.

OUR LEADERSHIP TEAM

Nikolay Hristov, Founder of Spa Tours Bulgaria

Nikolay Hristov

CEO

 Nikolay follows his mission to improve people’s health. He always ensures that the company provides quality, dedication and satisfaction at every stage of the customer’s journey.

Ani Androva, Managing Partner in Spa Tours Bulgaria

Ani Androva

 Head of Sales

Ani brings to team many years of international corporate experience within 30 countries, great expertise of business development, event management and customer service.

Stoycho Shopov, Product Development

Stoycho Shopov

Head of Customer Experience

Stoycho has more than 15 years of professional experience in the field of tourism. His intimate knowledge and customer care help us to design, build and deliver our quality services.

OUR MISSION

Fingers touching gently hot springs in Bulgaria

At Spa Tours Bulgaria, we believe in “Sanus Per Aquam” or “Health through water”.

The healing powers of the mineral hot springs in Bulgaria are well known by the Thracians and Romans, as they used them as a natural cure for various diseases. Bulgaria ranks second in Europe  in terms of mineral water resources and it has proven tradition in balneology. Nowadays, we sensed its healing power from first hand, as it is helping many people to relax, heal and feel back the joy in life. Inspired by all that, we decided to promote the healing power of the Bulgarian mineral hot springs to everyone looking to improve his health naturally.

OUR CUSTOMERS

Fingers touching gently hot springs in Bulgaria

 We walk, talk and cooperate together to make every stage a complete joy.

Our customers are comprised of determined, intelligent and passionate travelers who are always seeking out the full potential in each and every aspect of their lives.  They are usually looking for quality, lifetime experience and new ways how to improve their lives. We achieve that by delivering valuable time, knowledge, inspiration and improved health to our customers. The continuous engagement is part of every stage. We share useful materials, video content and itineraries before, during and after. We walk, talk and cooperate together to make every stage of our customers journey a complete joy.

OUR VALUES

Quality

We offer high standard services that aim to exceed customers' expectations. Our holiday packages are provided in a cost-effective, caring and accessible manner.

Honesty

Honesty is a philosophy well integrated in our business operations. We believe it leads to faith and trust, which is a key component for the success of each company.

Trust

Trust is a core value which helps to engage better with our customers. We do our best to be accessible in all channels 24/7/365 and create a positive customer experience.

Innovation

Our willingness is to make things better. We aim to develop our holiday packages with a sense of inspiration for better and healthier version of yourself.

HOW TO WORK WITH US

1

Select your tour or request a tailor made offer

Review our special tours and if they match your interest, proceed with a booking request. Alternatively, you can reach out to us and we will make an offer as per your needs.

2

Receive a booking confirmation

A dedicated expert will be assigned to you to assist you. Once we have agreed on the requested services and you accept our Terms & Conditions, we will confirm your booking.

3

Enjoy your holiday

Once you deposit a full payment we will confirm your reservation by email. You will receive an invoice, a travel voucher and further details on the itinerary. Enjoy your holiday!

WHY BOOK WITH SPA TOURS BULGARIA

We make your life easier.

Organising your own holiday can add a whole new level of stress to your dreamed vacation. Let our team help you and do the work for you! Your choice to trust Spa Tours Bulgaria to book all of your holiday services, will save your time, efforts and energy. Imagine that all you need to do is arrive at any of the Bulgarian airports and enjoy your special holiday.

We will provide the holiday you need.

At Spa Tours Bulgaria, we love what we do. We listen to our customers and value your time. That’s why we carefully select who to work with. Our team is experienced, understands the importance of your needs and knows how to serve you. Let us take care of your dreamed holiday.

We have the local expertise and experience.

It is vital for us who we work and partner with. We select the best in class, as they have intimate knowledge, years of experience and speak your language. Relying on Spa Tours Bulgaria, will give you a peace of mind you will have a memorable and authentic holiday.

Best value for money.

At Spa Tours Bulgaria, we offer high quality services at the best value for money. Our local expertise and contacts will enable us to identify the best quality of the services you need within your budget. Our goal is to enable you to spend your holiday in the best possible way.

Legitimacy.

Spa Tours Bulgaria is an insured and fully licensed tour operator and travel agency as per the Bulgarian and European Union legislation. We hold up high level of standards and practices. If you want to experience all the services we provide from first-hand, just have a look at our website and book with us.

High touch communication.

We aim to make our customers feel the personal touch from the first contact, throughout their holiday, and until they are safely home again. Our team will support every request with a LIVE person. This drives our team to provide a lifetime customer experience. We will be happy to respond to your request.

Committed to quality.

At Spa Tours Bulgaria, we don’t pursue every customer. We are happy to work only for customers that share in our values. It is our responsibility to deliver a lifetime experience for you, your loved ones, family, friends and colleagues. It takes a solid commitment to good communication, teamwork, and industry best practices to serve a customer in an excellent manner. We simply pursue only opportunities that can be accomplished in excellent manner and aligned with our values.

Tailor made services.

If you have any unique requirements for your holiday or don’t find the tour you need listed,  you can contact us. Our team will help you design and build your dream holiday completely from scratch and make it a reality as per your budget and needs.

It matters to us that we can improve people’s health. Our vision is to be worldwide provider of quality spa & wellness services.

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